BPO / Contact Center solutions/ flexible,, agile and cost-efficient
Human experience in customer success powered by AI
Why Xtendo Group?
Our flexible, agile and cost-efficient schemes allow us to deliver tangible results for managers in different areas such as CX, Operations & BackOffice, Collections, and Sales.
We are a company specialized in International Solutions for CX and Commercial Operations, with extensive experience in the Americas and Europe. We work for leading corporations and also for SMEs that aspire to lead their sectors.
With Xtendo, you will achieve greater quality and effectiveness in your commercial and operational areas, improve user and channel satisfaction, reduce execution costs, increase revenue from new and existing customers, and maximize the return on investment for your company.
We love helping you meet your goals, doing what we love to do.
With Xtendo, you will achieve greater quality and effectiveness in your commercial and operational areas
International solutions for CX and Commercial Operations with extensive experience in America and Europe
Years of Experience
Focused on commercial and operational solutions for leading global companies and innovative SMEs.
Countries
Successful projects carried out in Latin America, Brazil, the USA and Europe.
Experts and Professionals
Who speak English, Portuguese, Spanish among other languages
Winning teams in flexible modalities
Winning teams in flexible modalities
Increase the profitability of your business with agile and productive structures in BPO, online, staffing or in-house modes.
Talents without borders to increase your results.
Our Solutions
We love helping you achieve your goals,
doing what we love to do.
Turn conversations into customers 24/7
Turn conversations into customers 24/7
Xtendo introduces new human-assisted chat solutions powered by Generative AI.
Live chats with generative AI and human warmth
Memberships and Certifications
That reflect our commitment to excellence
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Success Stories
Let's talk
Achieve greater quality and effectiveness in your operational areas
Clients who demand the best way to do it
Xtendo Podcast
Xtendo Blog
Business content produced for you by our Team of Professionals
What does Work-Life Balance mean in the post-pandemic era?
April 2, 2021 The reconciliation of family and work life is essential in the current context, with a health crisis impacting people’s private and professional lives. It is increasingly necessary for company teams to achieve a balance that allows them
The Benefits of Customer Experience in Leading B2B Companies.
June 16, 2021 By Matias de Zan, Team Management and Performance Control at Xtendo Group,and Sabrina Aldayturriaga, Team Management at Xtendo Group Leading companies worldwide have made a significant shift in their approach recently, especially after the impact of the
Xtendo Analyzes “The Future of Work” After the Pandemic
June 30, 2021 By Fernando Rodríguez Cabanelas, HR Operations Director at Xtendo Group The Coronavirus pandemic accelerated processes in labor markets worldwide. Various areas of work had to change the ways of managing and communicating within a department. Empathy plays
