Boost your eCommerce with online store management and outsourcing solutionsManage inventories, customer service and orders with maximum efficiency
Online Store Management, eCommerce Support and Outsourcing
Technology and experience to optimize every aspect of your eCommerce
eCommerce support and outsourcing are key to online success. We manage inventory, customer service, orders and data analysis, allowing companies to focus on their core business.
We offer platform management, logistics optimization and use of advanced technology for maximum efficiency.
Support Solutions and
eCommerce Outsourcing
Optimize your eCommerce with expert support, online store management and efficient operations for continued growth
Inventory Management
Inventory management and control to maintain optimal stock.
Digital Marketing Strategies
Planning and executing tactics to improve online presence.
Order Processing
Handling and tracking orders from receipt to delivery.
Logistics Optimization
Process improvement to ensure efficiency in the supply chain.
24/7 Customer Service
Through multiple channels
Data Analysis
Collecting and interpreting data to make informed decisions.
Personalized service
To resolve customer questions and problems.
Key Benefits of Our eCommerce Support
Improve efficiency, reduce costs and focus on growth with our specialized ecommerce support
Greater Operational Efficiency
Free up internal resources while our experts manage day-to-day operations.
Cost Reduction
Process optimization that reduces operating costs and increases profitability.
Logistics Optimization
Improvement of logistics processes for efficient and continuous operation.
Customer Satisfaction
Improve user experience with efficient and personalized management.
Results that Support the Xtendo Experience
By hiring outsourced contact center services, combining the human talent of Xtendo Group with artificial intelligence chatbots. At the same time, a 110% improvement in productivity is achieved (success story of Xtendo Group with PedidosYa).
For companies that apply outsourcing strategies, combined with omnichannel (ClickZ Statistics).
In the hourly value of the contact center after outsourcing the operation (success story of Xtendo Group with PedidosYa).
With Xtendo, you will achieve greater quality and effectiveness in your commercial and operational areas
International solutions for CX and Commercial Operations with extensive experience in America and Europe
Years of Experience
Focused on commercial and operational solutions for leading global companies and innovative SMEs.
Countries
Successful projects carried out in Latin America, Brazil, the USA and Europe.
Experts and Professionals
Who speak English, Portuguese, Spanish among other languages
Clients who demand the best way to do it
Let's talk
Achieve greater quality and effectiveness in your operational areas
Xtendo Podcast
Xtendo Blog
Business content produced for you by our Team of Professionals
What does Work-Life Balance mean in the post-pandemic era?
April 2, 2021 The reconciliation of family and work life is essential in the current context, with a health crisis impacting people’s private and professional lives. It is increasingly necessary for company teams to achieve a balance that allows them
The Benefits of Customer Experience in Leading B2B Companies.
June 16, 2021 By Matias de Zan, Team Management and Performance Control at Xtendo Group,and Sabrina Aldayturriaga, Team Management at Xtendo Group Leading companies worldwide have made a significant shift in their approach recently, especially after the impact of the
Xtendo Analyzes “The Future of Work” After the Pandemic
June 30, 2021 By Fernando Rodríguez Cabanelas, HR Operations Director at Xtendo Group The Coronavirus pandemic accelerated processes in labor markets worldwide. Various areas of work had to change the ways of managing and communicating within a department. Empathy plays
