Customer Reactivation

Transform customer relationships into lasting loyalty

Smart Customer Reactivation

Connect and maximize the value of each customer

Customer reactivation is a strategy designed to recover those who have stopped interacting with your brand.

We identify inactive customers, analyze the reasons behind their inactivity, and create personalized campaigns to attract them back.

With tools such as CRM and data analysis, we segment audiences and design relevant messages that restore relationships, increase sales, and strengthen loyalty.

Advantages of Customer Reactivation

Strategies that drive tangible results

Sales Recovery

Reactivating inactive customers to recover lost revenue.

Maximizing Customer Lifetime Value

Increasing the long-term value of each customer through continuous interactions.

Discover how our solutions can transform your business

Restoring Relationships

Renewing the customer relationship, showing the company's continued value.

Strengthening Customer Loyalty

Increasing loyalty through a personalized approach that is attentive to their needs.

Why Choose Xtendo for your Customer Reactivation?

Innovation and personalization in every interaction

At Xtendo, we are experts in customer reactivation, combining advanced technology and personalized strategies to reconnect with your inactive customers.

We use data analysis and CRM to create effective campaigns, tailored to specific needs, ensuring a positive experience.

Custom Data Analysis

Using big data and CRM to identify and segment inactive customers.

Development of Loyalty Programs

Creating campaigns that resonate with customer needs and preferences.

Special Offers and Incentives

Implementation of promotions and incentives to reactivate customer interest.

Continuous Monitoring and Adjustment

Constant evaluation of campaigns to ensure effectiveness and adjust strategies.

With Xtendo, you will achieve greater quality and effectiveness in your commercial and operational areas

Soluciones internacionales para CX y Operaciones comerciales con amplia experiencia en América y Europa

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Years of Experience

Focused on commercial and operational solutions for leading global companies and innovative SMEs.

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Countries

Successful projects carried out in Latin America, Brazil, the USA and Europe.

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Experts and Professionals

Who speak English, Portuguese, Spanish among other languages

Clients who demand the best way to do it

Let's talk

Achieve greater quality and effectiveness in your operational areas

Xtendo Podcast

#4 - Raúl Cornejo: Enhancing the Customer Experience in E-commerce at Elektra

26 September 2024

#3 - Jose Milton Buitrón: The Convergence of AI and Human Intelligence at Kimberly Clark

26 September 2024

Xtendo Blog

Business content produced for you by our Team of Professionals

What does Work-Life Balance mean in the post-pandemic era?

April 2, 2021 The reconciliation of family and work life is essential in the current context, with a health crisis impacting people’s private and professional lives. It is increasingly necessary for company teams to achieve a balance that allows them

The Benefits of Customer Experience in Leading B2B Companies.

June 16, 2021 By Matias de Zan, Team Management and Performance Control at Xtendo Group,and Sabrina Aldayturriaga, Team Management at Xtendo Group Leading companies worldwide have made a significant shift in their approach recently, especially after the impact of the

Xtendo Analyzes “The Future of Work” After the Pandemic

June 30, 2021 By Fernando Rodríguez Cabanelas, HR Operations Director at Xtendo Group The Coronavirus pandemic accelerated processes in labor markets worldwide. Various areas of work had to change the ways of managing and communicating within a department. Empathy plays