Customer Reactivation
Transform customer relationships into lasting loyalty

Smart Customer Reactivation
Connect and maximize the value of each customer
Customer reactivation is a strategy designed to recover those who have stopped interacting with your brand.
We identify inactive customers, analyze the reasons behind their inactivity, and create personalized campaigns to attract them back.
With tools such as CRM and data analysis, we segment audiences and design relevant messages that restore relationships, increase sales, and strengthen loyalty.
Advantages of Customer Reactivation
Strategies that drive tangible results
Sales Recovery
Reactivating inactive customers to recover lost revenue.
Maximizing Customer Lifetime Value
Increasing the long-term value of each customer through continuous interactions.

Restoring Relationships
Renewing the customer relationship, showing the company's continued value.
Strengthening Customer Loyalty
Increasing loyalty through a personalized approach that is attentive to their needs.
Why Choose Xtendo for your Customer Reactivation?
Innovation and personalization in every interaction
At Xtendo, we are experts in customer reactivation, combining advanced technology and personalized strategies to reconnect with your inactive customers.
We use data analysis and CRM to create effective campaigns, tailored to specific needs, ensuring a positive experience.
Custom Data Analysis
Using big data and CRM to identify and segment inactive customers.
Development of Loyalty Programs
Creating campaigns that resonate with customer needs and preferences.
Special Offers and Incentives
Implementation of promotions and incentives to reactivate customer interest.
Continuous Monitoring and Adjustment
Constant evaluation of campaigns to ensure effectiveness and adjust strategies.
With Xtendo, you will achieve greater quality and effectiveness in your commercial and operational areas
Soluciones internacionales para CX y Operaciones comerciales con amplia experiencia en América y Europa
Years of Experience
Focused on commercial and operational solutions for leading global companies and innovative SMEs.
Countries
Successful projects carried out in Latin America, Brazil, the USA and Europe.
Experts and Professionals
Who speak English, Portuguese, Spanish among other languages
Let's talk
Achieve greater quality and effectiveness in your operational areas
Xtendo Podcast
#4 - Raúl Cornejo: Enhancing the Customer Experience in E-commerce at Elektra
26 September 2024
#3 - Jose Milton Buitrón: The Convergence of AI and Human Intelligence at Kimberly Clark
26 September 2024
Xtendo Blog
Business content produced for you by our Team of Professionals
What does Work-Life Balance mean in the post-pandemic era?
April 2, 2021 The reconciliation of family and work life is essential in the current context, with a health crisis impacting people’s private and professional lives. It is increasingly necessary for company teams to achieve a balance that allows them
The Benefits of Customer Experience in Leading B2B Companies.
June 16, 2021 By Matias de Zan, Team Management and Performance Control at Xtendo Group,and Sabrina Aldayturriaga, Team Management at Xtendo Group Leading companies worldwide have made a significant shift in their approach recently, especially after the impact of the
Xtendo Analyzes “The Future of Work” After the Pandemic
June 30, 2021 By Fernando Rodríguez Cabanelas, HR Operations Director at Xtendo Group The Coronavirus pandemic accelerated processes in labor markets worldwide. Various areas of work had to change the ways of managing and communicating within a department. Empathy plays