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In this episode of our podcast, “Beyond Automation: How Generative AI Empowers Human Intelligence,” Martín Barbero, CEO of Xtendo, embarks on a revealing conversation with Roberto Icasuriaga Gatti.
As General Manager of Modern Work, Security, and Business Applications at Microsoft, Roberto is at the forefront of the digital revolution, redefining how we work and how technology can amplify creativity and efficiency. In this episode, he shares profound insights into the transformative impact of artificial intelligence in the modern workplace, highlighting how this powerful tool is shaping new paradigms at Microsoft and beyond.
Get ready for a discussion that will not only expand your perspective on artificial intelligence but also inspire you to consider its potential to change the world.
AI Accessibility: More Than Just Technology, a Tool for Everyone
Roberto debunks the myth that AI is only for experts. He explains how Microsoft has made its AI tools accessible, transforming the way everyone—not just technical professionals—interacts with technology. This shift not only enhances productivity but also fosters a more inclusive work environment.
Continuous learning is key to this process. Microsoft provides programs that enable all employees to fully leverage these technologies, ensuring that AI adoption is both efficient and beneficial across the organization.
Security and Reliability: The Pillars of AI at Microsoft
Implementing AI requires a solid foundation in data governance and cybersecurity. Roberto explains that properly protecting and managing data is fundamental to the success of any AI project. At Microsoft, extensive measures are taken to ensure data integrity and security.
Additionally, ethics play a crucial role in technology adoption. Roberto highlights how Microsoft navigates ethical dilemmas to ensure responsible technology use. This approach not only protects the company but also fosters trust among users.
The Key to Interacting with AI: Asking the Right Questions
At a crucial point in the conversation, Roberto emphasizes the importance of formulating the right questions when interacting with artificial intelligence.
“The art of asking effective questions is essential to making the most of AI’s capabilities,” he comments.
He explains that a well-crafted question not only directs AI toward the most efficient solution but also helps avoid misunderstandings and optimizes outcomes. This is especially critical in business environments where precision and efficiency are key.
Roberto also shares strategies for formulating effective AI queries. He advises being specific, clear, and direct. Additionally, he suggests that users remain open to iterating and refining their questions based on the responses received.
“It’s a continuous learning process for both the user and AI,” he states.
This careful and thoughtful interaction with AI not only enhances operational processes but also fosters a culture of innovation and continuous improvement.
