In this episode of our podcast, “Beyond Automation: How Generative AI Empowers Human Intelligence”, Martín Barbero, CEO of Xtendo, embarks on a thought-provoking conversation with Roberto Icasuriaga Gatti.
As General Manager of Modern Work, Security, and Business Applications at Microsoft, Roberto is at the forefront of the digital revolution, redefining the way we work and how technology can amplify creativity and efficiency. During this episode, Roberto shares deep insights into the transformative impact of artificial intelligence on the modern workplace, highlighting how this powerful tool is shaping new paradigms at Microsoft and beyond. Get ready for a dialogue that will not only expand your perspective on AI but also inspire you to consider its potential to change the world.
AI Accessibility: More Than Just Technology, a Tool for Everyone
Roberto debunks the myth that AI is only for experts. He explains how Microsoft has made its AI tools accessible, transforming how everyone—not just tech professionals—interacts with technology. This shift not only enhances productivity but also promotes a more inclusive work environment.
Continuous learning is key to this process. Microsoft provides programs that help all employees fully leverage these technologies. This ensures that AI adoption is efficient and beneficial for everyone in the organization.
Security and Trust: Pillars of AI at Microsoft
Implementing AI requires a strong foundation in data governance and cybersecurity. Roberto explains that protecting and properly managing data is fundamental to the success of any AI project. At Microsoft, extensive measures are taken to ensure data integrity and security.
Ethics also play a crucial role in technological adoption. Roberto highlights how Microsoft addresses ethical dilemmas to ensure technology is used responsibly. This approach not only protects the company but also builds user trust.
The Key to Interacting with AI: Asking the Right Questions
At a crucial point in the conversation, Roberto emphasizes the importance of asking the right questions when interacting with AI. “The art of asking effective questions is essential to fully harness AI’s capabilities,” he states. He explains that a well-structured question not only guides AI toward the most efficient solution but also prevents misunderstandings and optimizes results. This is especially critical in business environments where accuracy and efficiency are key.
Roberto also shares strategies for crafting effective AI queries. He advises being specific, clear, and direct. Additionally, he suggests that users should be open to iterating and refining their questions based on the responses they receive. “It’s a continuous learning process for both the user and AI,” he affirms. This careful and thoughtful interaction with AI not only enhances operational processes but also fosters an environment of innovation and continuous improvement.
Advice for SMEs: Leveraging AI for Growth
At the end of the conversation, Roberto offers strategies for small and medium-sized enterprises (SMEs) to integrate AI into their processes. He suggests starting with small projects to familiarize themselves with the technology and understand its impact before scaling up.
He highlights the importance of aligning AI implementation with business strategic objectives. This approach not only facilitates effective technology integration but also maximizes long-term benefits.
Don’t miss all the details of this conversation—download the episode and listen whenever you can! We’re available on Spotify, Apple Podcasts, and YouTube.
