Technical Support ServicesWe resolve issues quickly to ensure the best digital experience
Technical Solutions, Efficient Operations
Comprehensive support to improve user experience and productivity
Help Desk is essential in the digital world to maintain operational efficiency and customer satisfaction. From basic assistance to advanced support, our comprehensive approach ensures that issues are resolved quickly and the user experience is improved.
Our Solutions
We love to help you achieve your goals, doing what we love to do.
Benefits of Digital Transformation
Results that transform your business
Greater Operational Efficiency
Reduction of costs and times through task automation.
Improved Customer Experience
Creating personalized and seamless interactions for customers.
Innovation Capacity
Increased competitiveness and adaptation to market changes.
Sustainability
Implementation of solutions that promote sustainability and efficient use of resources.
Technology and Experts at the Service of your Business
Operational efficiency and satisfaction guaranteed in every technical interaction
At Xtendo, effective technical support is more than just troubleshooting; it’s an extension of the customer experience. We use artificial intelligence and data analytics to deliver fast and accurate solutions.
Our team handles a variety of technical issues, ensuring operational efficiency and customer satisfaction.
Full Coverage
Support from basic to advanced assistance for complex systems, tailored to the client
Advanced Technologies Used
AI and data analytics for rapid solutions and operational optimization
Key Benefits
Less downtime and more productivity, improving operational efficiency
Proactive and Personalized Approach
We anticipate and solve problems, adapting solutions to each client
Team of Experts
Professionals trained to solve technical problems and ensure continuity
Xtendo Podcast
#4 - Raúl Cornejo: Enhancing the Customer Experience in E-commerce at Elektra
26 September 2024
#3 - Jose Milton Buitrón: The Convergence of AI and Human Intelligence at Kimberly Clark
26 September 2024
#2 - Esteban Branciari: Transforming Customer Service with Generative AI at Pedidos Ya
26 September 2024
#1 – Roberto Icasuriaga Gatti: The Impact of AI on Employees and Businesses
26 September 2024
Xtendo Blog
Business content produced for you by our Team of Professionals
What does Work-Life Balance mean in the post-pandemic era?
April 2, 2021 The reconciliation of family and work life is essential in the current context, with a health crisis impacting people’s private and professional lives. It is increasingly necessary for company teams to achieve a balance that allows them
The Benefits of Customer Experience in Leading B2B Companies.
June 16, 2021 By Matias de Zan, Team Management and Performance Control at Xtendo Group,and Sabrina Aldayturriaga, Team Management at Xtendo Group Leading companies worldwide have made a significant shift in their approach recently, especially after the impact of the
Xtendo Analyzes “The Future of Work” After the Pandemic
June 30, 2021 By Fernando Rodríguez Cabanelas, HR Operations Director at Xtendo Group The Coronavirus pandemic accelerated processes in labor markets worldwide. Various areas of work had to change the ways of managing and communicating within a department. Empathy plays