Technical Support ServicesWe resolve issues quickly to ensure the best digital experience

Technical Solutions, Efficient Operations

Comprehensive support to improve user experience and productivity

Help Desk is essential in the digital world to maintain operational efficiency and customer satisfaction. From basic assistance to advanced support, our comprehensive approach ensures that issues are resolved quickly and the user experience is improved.

Our Solutions

We love to help you achieve your goals, doing what we love to do.

Help Desk (IB/OB)

First Level Support

Benefits of Digital Transformation

Results that transform your business

Greater Operational Efficiency

Reduction of costs and times through task automation.

Improved Customer Experience

Creating personalized and seamless interactions for customers.

Innovation Capacity

Increased competitiveness and adaptation to market changes.

Sustainability

Implementation of solutions that promote sustainability and efficient use of resources.

Technology and Experts at the Service of your Business

Operational efficiency and satisfaction guaranteed in every technical interaction

At Xtendo, effective technical support is more than just troubleshooting; it’s an extension of the customer experience. We use artificial intelligence and data analytics to deliver fast and accurate solutions.

Our team handles a variety of technical issues, ensuring operational efficiency and customer satisfaction.

Full Coverage

Support from basic to advanced assistance for complex systems, tailored to the client

Advanced Technologies Used

AI and data analytics for rapid solutions and operational optimization

Key Benefits

Less downtime and more productivity, improving operational efficiency

Proactive and Personalized Approach

We anticipate and solve problems, adapting solutions to each client

Team of Experts

Professionals trained to solve technical problems and ensure continuity

Clients who demand the best way to do it

Xtendo Podcast

#4 - Raúl Cornejo: Enhancing the Customer Experience in E-commerce at Elektra

26 September 2024

#3 - Jose Milton Buitrón: The Convergence of AI and Human Intelligence at Kimberly Clark

26 September 2024

#2 - Esteban Branciari: Transforming Customer Service with Generative AI at Pedidos Ya

26 September 2024

#1 – Roberto Icasuriaga Gatti: The Impact of AI on Employees and Businesses

26 September 2024

Xtendo Blog

Business content produced for you by our Team of Professionals

What does Work-Life Balance mean in the post-pandemic era?

April 2, 2021 The reconciliation of family and work life is essential in the current context, with a health crisis impacting people’s private and professional lives. It is increasingly necessary for company teams to achieve a balance that allows them

The Benefits of Customer Experience in Leading B2B Companies.

June 16, 2021 By Matias de Zan, Team Management and Performance Control at Xtendo Group,and Sabrina Aldayturriaga, Team Management at Xtendo Group Leading companies worldwide have made a significant shift in their approach recently, especially after the impact of the

Xtendo Analyzes “The Future of Work” After the Pandemic

June 30, 2021 By Fernando Rodríguez Cabanelas, HR Operations Director at Xtendo Group The Coronavirus pandemic accelerated processes in labor markets worldwide. Various areas of work had to change the ways of managing and communicating within a department. Empathy plays