We help business owners increase demand, sales, and customer and partner satisfaction.
What is Xtendo University?
Xtendo University is an online training platform in demand generation techniques, digital sales, and customer and channel experience, led by an experienced team of business executives from the software industry.
The University is specially designed for companies in the IT ecosystem and B2B value-added services.
At XU, we believe that excellent customer experience is key to the success of any business. That’s why we offer courses designed to provide skills and knowledge that will transform Customer Experience (CX) and other essential areas.
100% online and
free
Certificate of
completion
Flexible access without set schedules.
Our Featured Courses
Introduccion al Customer Experience
Social Selling & Lead Generation (Coming soon)
Digital Sales
(Coming soon)
Why Choose Xtendo University?
Custom Data Analysis
Using big data and CRM to understand and anticipate customer needs.
Development of Loyalty Programs
Creating programs that reward loyalty and encourage repeat purchases.
Proactive Retention Strategies
Identifying and addressing potential dropouts before they occur.
Personalized Experiences
Using advanced technologies to personalize every customer interaction.
Student Testimonials
Thank you first for providing these spaces that allow us to be more at the forefront with a topic as important as customer experience. The topics are totally appropriate, easy to understand, very well explained and clear, excellent content.
El Customer Experience es un enfoque holístico que involucra tanto a los empleados como las tecnologías, con el objetivo de crear una experiencia más fluida, eficiente y personalizada para el cliente. ¡Fue una experiencia muy enriquecedora!
Excelente. Aprendí demasiado ya que este curso sienta las bases de como puedo hacer crecer mi trabajo para mejorar la experiencia de los clientes y así asegurar a la empresa futuras ganancias a raíz de la lealtad de estos mismo clentes
Este curso de Customer Experience me enseñó a mejorar la satisfacción y lealtad del cliente mediante experiencias personalizadas y una gestión efectiva de interacciones. Perfecto para optimizar la estrategia de CX
Me encantó, ya que con esto puedo entender mucho mejor el mundo del bpo, cada paso por muy pequeño que sea, es un paso que nos ayuda a avanzar, gracias por ser parte del crecimiento de nosotros, aportan valor.
La verdad está muy bien estructurado y es útil para cualquier nosotros que estamos interesados en mejorar nuestras habilidades y conocimientos en servicio al cliente.
Preguntas Frecuentes
Do I need to have previous knowledge?
If you don’t have any previous knowledge, don’t worry! We want everyone who is interested in Customer Experience to be able to learn and enjoy the course.
Is the modality 100% online?
That’s right! You can enjoy the course from wherever you want.
Does it have any cost?
No, this course is completely free.
Will I get a certification?
Yes, upon completion you will receive a certificate of participation from Xtendo University.
Do I have to add a credit card?
No, the course is free and you will not be asked for credit card information.
Who is this course for?
This course is designed for professionals from all industries, entrepreneurs, customer service managers, and anyone interested in improving their customers’ experience. It is not only a gateway to the world of CX, but also an opportunity for you to stand out and prepare for future opportunities at Xtendo.
What is the minimum grade required to obtain certification?
Each exam has 5 questions (with a score of 2 each). You must score 10/10 to obtain the certification.
If I have problems with the platform, who do I contact?
You can write to leidy.castiblanco@xtendo.biz for help.
