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#4 – Raรบl Cornejo: Driving customer experience in e-commerce.

In this episode of Xtendo Group BPO’s โ€œVoices of Changeโ€ podcast, Raรบl Cornejo, Director of Digital Transformation E-commerce at Electra, gives us an in-depth look at how artificial intelligence is redefining the customer experience and optimizing logistics in the world of e-commerce. Together with Matias de Zan, Senior Customer Manager Operations at Xtendo, they explore […]

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#3 – Josรฉ Milton Buitrรณn: The Convergence of Artificial Intelligence and Human Intelligence

In this episode of our podcast โ€œVoices of Change: Leaders of the New Customer Experienceโ€ Martรญn Barbero, CEO of Xtendo, dives into an in-depth conversation with Josรฉ Milton Buitrรณn. As Global Head of the Data and Artificial Intelligence Center of Excellence at Kimberly Clark Professional, Josรฉ shares his experience leading the implementation of artificial intelligence

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#2 – Esteban Branciari: Transforming Customer Service with Generative AI

In this episode of our podcast โ€œBeyond Automation: How Generative AI Empowers Human Intelligenceโ€, Martin Barbero, CEO of Xtendo, dives into an eye-opening conversation with Esteban Branciari, COO of Pedidos Ya. As a leader in the logistics and operations of one of the largest delivery companies in Latin America, Esteban shares his vision on the

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#1 โ€“ Roberto Icasuriaga Gatti: The impact of AI on employees and companies

In this episode of our podcast “Beyond Automation: How Generative AI Empowers Human Intelligence”, Martin Barbero, CEO of Xtendo, embarks on an eye-opening conversation with Roberto Icasuriaga Gatti. As General Manager of Modern Work, Security and Business Applications at Microsoft, Roberto is at the forefront of the digital revolution, redefining how we work and the

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