In this episode of our podcast “Beyond Automation: How Generative AI Empowers Human Intelligence”, Martin Barbero, CEO of Xtendo, embarks on an eye-opening conversation with Roberto Icasuriaga Gatti.
As General Manager of Modern Work, Security and Business Applications at Microsoft, Roberto is at the forefront of the digital revolution, redefining how we work and the way technology can amplify creativity and efficiency. During this episode, Roberto shares deep perspectives on the transformative impact of artificial intelligence on the modern workplace, highlighting how this powerful tool is forging new paradigms at Microsoft and beyond. Get ready for a dialogue that will not only broaden your view of artificial intelligence but also inspire you to consider its potential to change the world.
AI Accessibility: More than Technology, a Tool for All
Roberto debunks the myth that AI is only for experts. He tells us how Microsoft has made its AI tools accessible, transforming the way everyone, not just techies, interacts with technology. This change not only improves productivity, but also promotes a more inclusive work environment.
Continuing education is key to this process. Microsoft provides programs that make it easier for all employees to take full advantage of these technologies. This ensures that the adoption of AI is efficient and beneficial for everyone in the organization.
Security and Reliability: Pillars of AI at Microsoft
Implementing AI requires a solid foundation in data governance and cybersecurity. Roberto explains that properly protecting and managing data is critical to the success of any AI project. At Microsoft, comprehensive measures are taken to ensure data integrity and security.
Ethics also play a crucial role in technology adoption. Roberto highlights how Microsoft manages ethical dilemmas to ensure that technology is used responsibly. This approach not only protects the company, but also ensures user trust.
The Key to Interacting with AI: Asking the Right Questions
At a crucial point in the conversation, Roberto highlights the importance of asking the right questions when interacting with artificial intelligence. “The art of asking effective questions is critical to making the most of AI’s capabilities,” he comments. He explains that a good question not only directs the AI toward the most efficient solution, but also avoids misunderstandings and optimizes results. This is especially critical in business environments where accuracy and efficiency are key.
Roberto also shares some strategies for asking AI effective questions. He advises being specific, clear and direct. In addition, he suggests that users should be open to iterating and refining their questions based on the answers received. “It’s a continuous learning process for both the user and the AI,” he says. This careful and thoughtful interaction with AI not only improves operational processes, but also fosters an environment of innovation and continuous improvement.
Tips for SMBs: Leveraging AI for Growth
At the end of the conversation, Roberto offers strategies for SMBs to integrate AI into their processes. He suggests starting with small projects to become familiar with the technology and understand its impact before expanding its use.
He stresses the importance of aligning AI implementation with strategic business objectives. This approach not only facilitates effective technology integration, but also maximizes long-term benefits.
Don’t miss all the details of the conversation and download the episode to listen when you can. We’re on Spotify, Apple Podcast and YouTube.
